Klariti Small Business Tips and Tools

About Us Free Tools Tips Templates Affiliates Site Map

MS Word template

How to Write Social Media Policies for Facebook - Part 1

If you need to write Social Media policies for Facebook, then this article will show you what you need to document in your guidelines, how to get started, and what mistakes to avoid.

One of the problems for companies is how to ensure that employees are using Facebook correctly and not offending other employees or customers? And what happens when they do?

Download Facebook Usage Policy

Facebook Social Media Policies

The following guidelines are designed to get you started when writing your Social Media policy documents. You'll need to adjust these depending on how your company uses Facebook.

1. Align with other Departments dont develop your Social Media policies in isolation. Work with your Marketing and HR department so they are aware of your new policies and guidelines. Again, its easier to do this once everyone is on the same page.

2. Create an Official Social Media Policy Document Gather all your social media policies into a single Social Media Policy Guide. By publishing a formal document, you're saying to the staff that this is real and is now part of their job description.

3. Cross-reference other Policy Documents work with HR to ensure that your document is aligned with other official documents, such as Employee Handbooks and distribute these on your intranet.

4. Develop a Training Program work with the Training department and create a series of training workshops that introduce the core concepts of Social Media and how it is to be used in your company.

Tailor this for different business units and keep the material as practical as possible. Dont spend too much time on abstract ideas. Keep it simple and give handouts at the end of the session.

5. Facebook pages provide guidelines on how to setup a Facebook page. This should include information on the correct logo, slogan, contact details, official photos, product terminology, trademarks, and other official information that must be presented correctly.

6. Set Expectations explain to your staff what is expected of them when they go onto Social Media sites.

Show them examples of how other companies do this. The book Groundswell gives many examples that you can use for these business scenarios.

7. Share Case Studies everyone is curious about how others use Social Media these days, so if your team can see case studies of how Social Media will benefit their job, then its easier for you to implement these policies.

Social Media Opportunities

Facebook offers many business opportunities for your company. Make sure that you're employees are equipped with a detailed set of Social Media Policies so they clearly understand their role, how to respond to comments, and what they should not post on Social Media sites.

You also need to remind employees that what they post on personal pages, including personal Facebook pages, should not reflect badly on your company.

Should I Monitor Social Media?

How do you ensure that your employees are doing the right thing when using Facebook?

Do you monitor what they do on their personal pages? If not, what happens if they say something on Facebook that needs offends a co-worker or customer.


Social Media Template Pack

This template Pack includes:

  • Social Media Policy Template (64 pages) Use this template to define your Goals, General Policies, Confidentiality, Disclosures, Legal Issues, Intellectual Property, Brand Guidelines and more.
  • Twitter Usage Policy - outline how employees may use Twitter to share, interact and communicate professionally.
  • Facebook Usage Policy - show staff how to be an Ambassador for your business on Facebook Fan pages.
  • LinkedIn Usage Policy - series of guidelines for using this professional network site and using LinkedIn groups
  • Company Blogging Policy - guidelines for employees writing on corporate blogs; how to respond to comments, queries, feedback, and press enquiries.
  • Personal Blogging Policy - use this to help employees understand their obligations when using personal blogs.
  • Social Media Risk Management Policy - guidelines to reduce risk for employees and managers using Social Media sites.
  • Brand Usage Policy - use this to ensure that your brand is used consistently across all social media network sites.
  • Code Of Conduct - extensive list of Do's and Don'ts when using social media network sites.

Click here for the Table of Contents and more Screenshots.

Sample Personal Blogging Policy

Instant Download in MS Word

Download Now for only 9.99!

Click here to download these templates

What file formats are the templates in?

The files are in Microsoft Word .doc.

The files work on Word 97, 2003, 2007, 2010  as well as XP, Vista, and Apple Macintosh.

Can I download them online?

You, can download the files instantly.

After you make the payment, you are automatically sent to a Download page from where you can save the templates to your PC.

What is the license agreement?

You can change any part of the templates that you wish.

You can share the templates with your colleagues and re-use them as you need.

The main restriction is that you cannot sell, rent or license these templates as though they were your own. These templates are for you —and your colleagues — usage only.

You can read the full license Agreement here

What is the refund policy?

We offer a 60 days refund policy.

Can I ask you a question?

Of course. You can contact me at

I want to buy. How does it work?

1. Click the Buy button below and you will be sent to a secure page on Clickbank.

2. This is a screenshot of the sales page on Clickbank.com. There are a few things I want to show you.


1. This is the Klariti logo. It shows that this order is from Klariti.com – the site you have come from.

2. This shows the amount of the order. It defaults to USD but you can change it your local currency if you wish.

3. This is where you enter your credit card details.

Note that it asks for your Validation Code. This is the 3-digit code printed on the back of your card, to the right of the card number. This is to protect you as your card cannot be used without this information.

4. Click the PayPal logo if you want to pay with PayPal instead of your credit card.

After you have checked everything, order, price and credit card details, and click Pay Now.

Wait a few seconds - don't close the browser.

5. Clickbank will send you to the Download page on our site.

6. The Download Page looks like this. Save the files.

7. Save the files to your PC and check you have everything.

That’s it!


Download Now for only 9.99!

Click here to download these templates

software testing templates

standard operating procedure templates

white paper templates

T e m p l a t e   S h o p

Action Plan Template

Audience Analysis Template

Availability Plan Template

Bill of Materials Template

Business Case Template

Business Continuity Plan Template

Business Plan Template

Business Process Design Template

Business Requirements Specification Template

Business Rules Template

Capacity Plan Template

Case Study Templates

Change Management Plan Template

Communication Plan Template

Concept of Operations Template

Configuration Management Plan Template

Conversion Plan Template

Datasheet Template

Deployment Plan Template

Disaster Recovery Template

Disposition Plan Template

Documentation Plan Template

Employee Handbook Template

Expression of Interest Template


Grant Proposal Template

Implementation Plan Template

Invitation To Tender Template

Market Research Templates

Marketing Plan Template

Operations Guide Template

Policy Manual Template

Project Plan Template

Proposal Manager Templates

Proposal Template

Release Notes Template

Request For Proposal Template

Risk Management Plan Template

Scope of Work Template

Service Level Agreement (SLA) Template

Small Business Video

Social Media Policy Templates

Software Development Lifecycle Templates

Software Testing Templates

Standard Operating Procedures Template

Statement of Work Template

System Administration Guide Template

Technical Writing Templates

technical writing templates

Test Plan Template

Training Plan Templates

Training Plan Templates

Troubleshooting Guide Template

Use Case Template

User Guide Template

White Papers

Work Instruction Templates

How to Write

Action Plans

Business Writing

Business Proposals

Case Studies

Process Design

Project Management

Standard Operating Procedures Course

White Papers

Write for the Web

Grant Writing

Software Development Templates


Email Me Here

Endorsements | About Us | Contact Us | Site Map | Privacy | License | T&Cs | FAQs