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Business Process Design - Writing As Is Process
Maps
Remember to get your Business
Process Design Templates here (MS Word with free Excel and Visio
templates)
How to Write As Is Business Process Documents
In this process modeling tutorial, I'm
going to look at As Is processes. So, what is an As Is process? This is the
first stage in the design of a business process.
What you're doing here is capturing the
business as-is, not how it should or could work. This is like
taking a
photograph of how the business works warts and all!
[Gap
Analysis, Swimlanes, and Process Maps Templates]
Business Process Documents: Getting Started
The process analyst will then start:
- Defining process boundaries these mark
the entry points (of the process inputs) and the exit points (of process
outputs).
- Preparing a process map this diagram
will show the tasks that must be performed for the process to work and the
sequence in which they must be performed.
- Identify business rules, special
conditions and exceptions.
- Determine the capacity of each step.
- Identify bottlenecks.
- Identify resources to perform
activities.
- Identify performance expectations.
Process Design Tutorial
Business Process Template - Key Benefits
A Business Process is a set of activities designed to
produce a specific output. It is used to capture the specific ordering
of work activities, including inputs, outputs, triggers and actions.
[Learn
more about these templates here]
These Business Process templates will help you to:
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Introduce the process and outline its purpose, goal,
and outcomes
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Identify the fundamental assumptions behind this
process. For example, what assumptions does the process audience
have in relation to this process and how does the process support
those assumptions
-
Identify where and how the process interfaces with
other processes or whether it is a component or sub-components of
other processes
-
Use Visio flowcharts to illustrate process
activities, including inputs and outputs, decision points and user
activity
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Identify data to be collected, such as reports,
forms, and policies
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Identify reporting requirements associated with the
performance of the process and the format it must be delivered in
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Identify the audience, role, and individuals who
will use the process definition, and the responsibilities of these
roles
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Supports
Microsoft Word 97-2003, Word 2007 and Apple Macintosh. 
