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Process Design Tutorial #5 | What do I
need to capture in my business processes?
In this week’s process modeling
tutorial, I'm going to look at what do I need to capture in my business process.
Some of you have written in asking for more background on what you need to
capture in your process maps. Needless to say, it
depends on the complexity of
the project, but, at a minimum, you're looking to capture the following.
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more about these templates here]
So, let’s start at the top.
- You need to capture some of the
following when developing your processes:
- Time to perform each task
- Time an individual or a resource is
available to perform a task
- Cost of the individual/resource
- Probability of occurrence of certain
events
- Frequency at which new incidents in the
business process are initiated
This is just a starter of what you need
to cover. If you need to know more please drop me a line of look under the
Process Design section of the site.
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more about these templates here]
PS - If you’ve found this article useful, please consider giving us a
Digg or
StumbleUpon.
Regards,
Ivan
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Read the rest of this Process Design Tutorial
Benefits of a Business Process Template
A Business Process is a set of activities designed to
produce a specific output. It is used to capture the specific ordering
of work activities, including inputs, outputs, triggers and actions.
[Learn
more about these templates here]
These Business Process templates will help you to:
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Introduce the process and outline its purpose, goal,
and outcomes
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Identify the fundamental assumptions behind this
process. For example, what assumptions does the process audience
have in relation to this process and how does the process support
those assumptions
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Identify where and how the process interfaces with
other processes or whether it is a component or sub-components of
other processes
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Use Visio flowcharts to illustrate process
activities, including inputs and outputs, decision points and user
activity
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Identify data to be collected, such as reports,
forms, and policies
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Identify reporting requirements associated with the
performance of the process and the format it must be delivered in
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Identify the audience, role, and individuals who
will use the process definition, and the responsibilities of these
roles
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I'm Ivan Walsh, the person behind this site. I help people improve how they write, publish and extend their business assets.