Process Design Tutorial #8 | Sample
Business Process Template
The last in this series of Process
Design Tutorials is a sample Business Process Template that you can use to get
started.
[Learn
more about these templates here]
In the meantime, these are some of the
areas you need to cover in your process maps. The emphasis here is on capturing
how the process works in words.
I will try to add some guidelines for
creating Visio templates next week.
Business Process Template
Process ID
Identify the process according to the company's naming convention guidelines,
e.g. nn-nn-nn
Process Name
Name of Business Process
Author
Enter the name of the Author(s)
Created On
Enter the date according to the company's naming convention guidelines, e.g. dd/mm/yyyy
Date
When the business process document
was originally created
[Learn
more about these templates here]
Version
Enter the version number for this
process.
Description
Brief description of the business
process
Goal
Indicate the ultimate goal of the
business process i.e. value-add of the process
Activity
Name of activity under which this step
is performed
Action
Name of the action for which the step is
performed
Prerequisites
Requirements that must take place for
this step to execute
[Learn
more about these templates here]
Actor(s)
Actor(s)/entities which executed this
step
Start Event
You can start a business process in more
than one way. A Start event can be either: None, Message, Timer, Rule, Link, and
Multiple.
Inputs
Indicates the inputs and its medium
required by the process
Outputs
Describes the end output of the process
Complexity
Describes the complexity level of the
business process, usually Low, Medium or High
Duration
Indicates the average life span of the
business process from start to end
Steps
Indicates the total no. of steps the
process takes to complete.
Details of individual steps are documented in
separate process narratives
Frequency
Indicates how frequently the process is
executed
Capacity
Maximum output rate of the process
measured in units produced per unit time.
Effort
It is the actual effort time the process
takes to complete
Cycle Time
Total time the process takes to
complete.
Optional/Mandatory
Indicates whether each step is Optional
or Mandatory
Complexity
Indicates the level of complexity
involved in performing this step
Supporting Systems
Indicates any supporting (manual or
automated system involved in performing the steps
Related Documents
Identify any related documents for this
process, such as forms, policies, guidelines, and Sarbanes Oxley control
documents.
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Read the rest of this Process Design Tutorial
Benefits of a Business Process Template
A Business Process is a set of activities designed to
produce a specific output. It is used to capture the specific ordering
of work activities, including inputs, outputs, triggers and actions.
[Learn
more about these templates here]
These Business Process templates will help you to:
-
Introduce the process and outline its purpose, goal,
and outcomes
-
Identify the fundamental assumptions behind this
process. For example, what assumptions does the process audience
have in relation to this process and how does the process support
those assumptions
-
Identify where and how the process interfaces with
other processes or whether it is a component or sub-components of
other processes
-
Use Visio flowcharts to illustrate process
activities, including inputs and outputs, decision points and user
activity
-
Identify data to be collected, such as reports,
forms, and policies
-
Identify reporting requirements associated with the
performance of the process and the format it must be delivered in
-
Identify the audience, role, and individuals who
will use the process definition, and the responsibilities of these
roles
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Supports
Microsoft Word 97-2003, Word 2007 and Apple Macintosh. 
I'm Ivan Walsh, the person behind this site. I help people improve how they write, publish and extend their business assets.