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How the Inverted Pyramid Writing Style Helps Capture Web Readers' Attention

According to a web usability study by Sun Microsystems, 79% of web reader scan on-screen pages without taking time to read what they find. It's more than just attention deficit.  Computer screens are about 25% harder to read than print. 

Larger screen type fonts improve readability. Short line lengths help. So does reducing the number of words from print to the on-screen version by about 50%.

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To make your web page writing more effective, try some of these tips:

  1. Don't assume that the reader got to a particular page by following a particular path. Hyperlinks make it possible to enter any page from just about any starting point. The reader may never have seen your home page and may know only what's on that page.
  2. Make each page stand alone. If it's the only page on your site a reader sees, it should be self-explanatory and easy to move on from.
  3. A lighter, less formal writing style is appropriate. Light humor is a welcome touch, but be careful of clever or cute headings or metaphors that don't translate across geographic distances or cultures. Readers tend to take you literally. Try writing like you speak.
  4. Use an inverted pyramid style of writing on every page.  The reader should see from the first screen of information what is on that page and whether they want to read further.
  5. Consider carefully before turning a lengthy article into a series of linked pages with ``More" and a ``turn the page" graphic at the bottom.  Know your audience. Many readers still like to print out articles, and loading multiple pages in order to print them can be annoying and waste time.

Remember that users come to web sites for information.  Help them to hunt and peck to find what they are looking for easily, and the chances are your web site will be considered successful.

Copyright 1998 by Kaye Vivian (kvivian@cloud9.net).


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I'm Ivan Walsh, the person behind this site. I help people improve how they write, publish and extend their business assets.

You can email me here or connect with me at Twitter @ivanwalsh, Disqus, Facebook, LinkedIn, Delicious & Google.

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