1. Situation - the opening section
describes the
rationale for the case study, including the client's background, its current
market position, and the areas of expertise that your company has contributed.

How to write a Case Study
You may
also mention why the client selected you this project, e.g. previous deployments, awards,
industry recognition.
2. Problem -
state the main problem which needs to be resolved, such as system performance, market
expansion requirements, or new government legislation.