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Communication Plan Template

The Communication Plan provides a framework for increasing, enhancing and improving communications among project stakeholders. Use this template to schedule and assign responsibilities. Specify the writers, audience, topics, delivery dates, delivery mechanism, sensitive issues, resources and expected results.

Enhance transparency and accountability to customers, clients and the public
Provide a tangible benefit to customers by providing specific direction, measurable goals and implementable processes
Exchange messages and information with groups identified in the Communication Strategy
Identify the information and publicity measures necessary to bridge communication and information gaps
Reflect a strategic approach to communication measures and activities

This 30 page template pack also includes a Communication Matrix, Communication Schedule, Communication Plan Checklist, Feedback Form, Meeting Schedule and Responsibility Matrix.

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Screenshots SRS

Chapter 1, Introduction

Internal Communications

External Communications

Project Meetings

Team Lead Meetings

Information collection, Reporting and Distribution

6 Free Excel Spreadsheets

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Table of Contents toc

1 Introduction
1.1 Purpose
1.2 Objectives
1.3 Scope
1.4 Document Maintenance

2 Roles and Responsibilities
2.1 Project Structure
2.2 Project Office
2.3 Steering Committee
2.4 Project Sponsor
2.5 Project Director
2.6 Project Manager
2.7 Project Team
2.8 Contractor/Vendor Project Team
2.9 External Stakeholders
2.10 Stakeholder Roles & Responsibilities
2.11 Stakeholder Contact Information
2.12 Stakeholder Information Requirements

3 Internal Communications
3.1 Informal Communications
3.2 Formal Communications
3.2.1 Status Meetings
3.2.2 Status Reports
3.2.3 Letters, Circulars and Memorandums

4 External Communications

5 Other Communications
5.1 News and Print Media
5.3 Dispute Resolution Process
5.4 Escalation Process
5.5 Problem/Defect Tracking Process

6 Project Meetings
6.1 Meeting Plan
6.2 Daily / Weekly Meetings
6.3 Team Leads Meeting
6.4 Individual Team Meeting
6.5 Project Office Meeting
6.6 Leadership Committee Meeting
6.7 Steering Committee Meeting
6.8 Monthly Extended Team Status Meeting
6.9 Executive Update Meeting
6.10 All Hands Meeting
6.11 Orientation Meeting
6.12 Communication Plan Web Page
6.13 Feedback

7 Information Collection, Reporting, and Distribution
7.1 Collection and Reporting
7.2 Distribution, Storage, and Disposition
7.3 Distribution Groups
7.4 E-mail Policy
7.5 Format and Styles Guide
7.6 Effectiveness
7.7 Changes

8 Communications Matrix

What's included in the template pack

The template is in Microsoft Word format and can be downloaded online for only $7.99. The template pack includes the following documents:

Communication Plan	30 pages
Communication Matrix	1 worksheet
Communication Schedule	1 worksheet
Communication Plan Checklist	1 worksheet
Feedback Form	1 worksheet
Meeting Schedule	1 worksheet
Responsibility Matrix	1 worksheet