What do Information Architects do?

An Information Architect organizes a website so that users have a better online experience. In general, their main responsibilities are to:

  • Assign tasks to team members. The Information Architect often doubles up as the Project Manager.
  • Capture the site’s design goals.
  • Communicate the business objectives, such as the site’s sales targets, audience, and language requirements.
  • Create access points to content from different in-coming pages.
  • Design the navigation system, menus, sitemaps etc.
  • Label and organize data.
  • Map content to the appropriate section.
  • Protect users from getting lost on the site.

Before any coding begins, the Information Architect meets the client and defines the project’s scope, objectives and target audience.

Documentation of Success Criteria
The meeting minutes are then returned to the client for confirmation. Once confirmed, they’re circulated to all members involved in the development process.

When the project enters the production stage, the Information Architect works with the web designers to develop the interface, icons and ensure the navigation systems are integrated correctly with the overall site architecture.

For very complicated sections, the Information Architect and Software Engineers work together to ensure that each site component make sense so that the user can easily achieve their goals.

Note: Users abandon two-thirds of all Shopping Carts as they become confused, lost or frustrated with missing data. Gartner

The Information Architect communicates with the team during all key stages in the development cycle. On small projects the Information Architect may perform Project Management duties as these two areas frequently overlap. It is imperative to record client feedback at all stages and circulate it accordingly.

Effective Communication

Lack of planning at the kickoff phase often results in untold disasters at later stages – often with serious financial repercussions.

This may occur when, for example, the person delegated to lead the project lacks sufficient technical understanding to extract relevant information from the client. The Information Architect has this knowledge and can ask key questions that others will have overlooked.

Finally, the Information Architect also works with the Quality Control team to ensure that the site is performing correctly and, for example, by analyzing the log files, identify areas where users are struggling to locate date or getting lost.

Ivan

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Acceptance Test Plan

Contingency Plan

Software Development Templates

Acquisition Plan

Conversion Plan

Software Requirements Specification

Action Plan

Cost Benefit Analysis

Software Testing

API Documentation

Database Design

Standard Operating Procedures (SOP)

Audience Analysis

Datasheet

Statement of Work

Availability Plan

Deployment Plan

System Administration Guide

Bill of Materials

Design Document

System Boundary

Business Case

Disaster Recovery Plan

System Design Document

Business Continuity

Disposition Plan

System Specifications

Business Plan

Documentation Plan

Technical Writing Templates

Business Process

Employee Handbook

Test Plan

Business Requirements

Error Message Guide

Training Plan

Business Rules

Expression of Interest

Transition Plan

Capacity Plan

Fact Sheet

Troubleshooting Guide

Case Study

Feasibility Study

Use Case

Change Management Plan

Functional Requirements

User Guide

Communication Plan

Grant Proposal

Verification and Validation Plan

Concept of Operations

Implementation Plan

White Papers

Concept Proposal

Installation Plan

Work Instructions

Configuration Management Plan

Interface Control Document

Software Development Templates

Acceptance Test Plan

Maintenance Plan

Software Requirements Specification

Acquisition Plan

Market Research

Software Testing

Action Plan

Marketing Plan

Standard Operating Procedures (SOP)

API Documentation

Needs Statement

Statement of Work

Audience Analysis

Operations Guide

System Administration Guide

Availability Plan

Policy Manual

System Boundary

Bill of Materials

Project Plan

System Design Document

Business Case

Proposal Manager Templates

System Specifications

Business Continuity

Proposal Template

Technical Writing Templates

Business Plan

Quality Assurance Plan

Test Plan

Business Process

Release Notes

Training Plan

Business Requirements

Request for Proposal

Transition Plan

Business Rules

Risk Management Plan

Troubleshooting Guide

Capacity Plan

Scope of Work

Use Case

Case Study

Security Plan

User Guide

Change Management Plan

Service Level Agreement (SLA)

Verification and Validation Plan

Communication Plan

Setup Guide

White Papers

Concept of Operations

Social Media Policy

Work Instructions

Concept Proposal

Contingency Plan

 

Configuration Management Plan

Conversion Plan