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Why Technical Writers are Midwives

It may sound stange to say but a Technical Writers is a type of midwife... but just what do they deliver?

They deliver meaning to users. Technical writers make complex technical concepts easy to understand. When writing documents, they consider:

  • Who will use this document?
  • What do they need it for?
  • Why do they need this document?
  • When will they use the document, e.g. when a network goes down?
  • Where will they read the document, e.g. online or in the field?
Good tech writers use different techniques to explain what you need to know.

Here are three of the best tips for good writing.

1. Develop a document plan

Novice technical writers start writing straight away. They don't consider:

  • Who will read the manual 
  • What that reader needs to know
  • How to present it.

Experienced writers will first consider what's required - and then start writing!

Before they write, they will set-up meetings with the users and gather as much data as they can about their business/technical requirements.

It might seem slower, but it delivers much better results.

They will generally write a documentation plan, which includes milestones and deadlines for the key deliverables.

2. Make it readable

Good technical writers make the work they produce easy to read and navigate.

They understand the user's frustration when trying to locate that piece of information; they might use writing aids such as notes, abstracts and bullet lists to improve the document's usability.

3. Edit Edit Edit

Technical writing is not prose or poetry. It is also not minimalist.

You need to engage the reader, so use a crisp, friendly style that explains things clearly. Delete any superfluous text.

Focus on the task-at-hand.

Your Thoughts?

What are your thoughts on this? Drop me a line at ivan at klariti dot com


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I'm Ivan Walsh, the person behind this site. I help people improve how they write, publish and extend their business assets.

You can email me here or connect with me at Twitter @ivanwalsh, Disqus, Facebook, LinkedIn, Delicious & Google.

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