4 Golden Rules of Capitalization in Technical Documents

It is ebay or eBay or Ebay? How Technical Writers use capitalization in user guides creates many problems for editors, reviewers, and users. Part of the problem is a lack of guidelines and style guides. What you think looks fine break some style guide rule you were unaware of. The Capitalization of Microsoft A good […]

21 Words That Make Technical Writers Look Dumb

We both know that a Microsoft Exchange Server doesn’t have feelings, hopes and desires. But when we write technical documents, these type of human feelings can creep in. You need to be careful when writing user guides, design documents, and specifications as these false words give the wrong impression and undermine the quality of your material.

What’s the Best Font for Web Writing?

When I started in tech docs, Times New Roman was THE font for printed manuals. There was no ifs, buts, or maybes about this. Times New Roman. Size 11. Since then other more trendy fonts have come onto the market. Trends in font styles come and go. While fonts in printed publications are one thing, […]

Style Rules for Job Titles

Have you struggled with job position names and titles in your policies and procedures (P&P) content? Here are several style rules to follow. Read article.

7 Ways to Improve Your Technical Writing

Here are seven quick tips to improve the quality of your technical documents. When you write a technical document, consider the following points:

BBC Style Guide Available for Download

I have three style guides in the office and have now added this from the BBC. The BBC Style Guide represents some of John Allen’s extraordinary wisdom surrounding the use of English in written and spoken communications.

How To Mind Your Grammar On The Web

Ben Parr (Mashable) asks: “Say your project manager comes to you with his proposal that will be going out to investors, business partners, and potential clients. Then you find that your manager has used “4” instead of “four”, “r” instead of “are”, and abbreviations such as lol, atm, and idk. How would you react? “

MS Word File Conversion Issues

Fix conversion issues with Word 2007 by downloading this patch from Microsoft Office site: http://www.microsoft.com/downloads/ This 2007 Microsoft Office system update fixes conversion issues that occur with Microsoft Word documents.

MS Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats

You can download the free MS Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats over here: This lets you open, edit, and save documents, workbooks, and presentations in the file formats new to Microsoft Office Word, Excel, and PowerPoint 2007. Microsoft add that, “By installing the Compatibility Pack in addition to Microsoft […]

How to Create ‘Vertical’ Text in MS Word

In MS Word, you can change the orientation of text from horizontal to vertical in a few quick clicks. This trick is useful if you want to have text run up the side of a page or along a column. To do this, the text must be inside a text box, shape, callout, or table. […]