4 Ways to Turn Microsoft Word into an XML Editor

Want to use Microsoft Word as an XML Editor? XML (Extensible Markup Language) is made up of a number of user defined tags which are used to store and transport data. When it comes to writing XML most people would open their favourite XML editor or a text editor but have would not have considered using Microsoft Word.

Two Ways to Chunk Content with MadCap Flare

Mike Hamilton on the MadCap blog wrote an excellent tutorial on how to chunk content. We’ve covered this subject before, especially when looking at information architecture and how to write for the web. What’s interesting about Mike’s article is how he uses conditional markers to do this in MadCap Flare.

Sample Guidelines for Writing Online Help

If you’re looking for guidelines to write your online help documentation, then use this checklist to get started.

How to Setup a Technical Writing Shop On Amazon

You know you spend too much time on the internet when you search for technical writing software and find an Amazon shop for technical writing software… and then realize you built it. And forgot about it! Yes, this is what happened to me yesterday. Maybe I need to slow down because…

Lessons Learned from Collaborative Writing Projects

We make mistakes every week on our Technical Writing projects. However, since we’ve started to capture things in our lessons learned meetings, the ‘repeat offenders’ have gone down. Running web-based Technical Writing projects is difficult as you don’t get to meet the team you’re managing, so sessions like this can make a real difference.

Review: Camtasia For Apple Mac

If you’re a tech writer who uses Apple Mac products, you’ll be delighted to hear that Techsmith have released Camtasia for Mac. This release come s with some lovely features and is a welcome addition to my suite of technical writing tools. Before I forget, you can also get Snagit for free on the site also for Mac.

What are Your Favorite 10 Technical Writing Tools?

I’ve used the same technical writing tools for the last 5 years. A few products have come across my desk but nothing that really blown me away. Here’s a run-down of what I use to write my technical documents. No order of preference. Which should I keep? Which should I replace?

Robohelp or Doc-to-Help – which one is best?

I have a choice. Robohelp or Doc-to-Help? My client has given me permission to use whatever tool I want to do the next batch of tech docs — and they’ll buy the software. No cost to me. Which one should I choose?