NEW – Quality Assurance Plan Templates (MS Word + Excel)

This week we created a new set of Quality Assurance Plan Templates. I sat templates as we developed more than just the MS Word template, but sample materials, and also seven pretty slick Excel spreadsheets. If you’re involved in tech writing or software testing, I think these templates will be of real value to your Quality […]

How to Write a Target Audience Questionnaire

Creating a training plan? Before you do this, you need to step a step back and work out what your colleagues need to learn.

How To Develop a Capacity Plan

Developing a Capacity Plan is vital if you want to understand how much capacity will be required to support your IT systems and, by extension, the infrastructure that supports it. Think about it. If you plan to install a new large-scale solution, for example, IBM WebSphere or SAP, you also need to consider the impact […]

Screenshot Tip: How to capture a Region, Desktop, or Webpage

Here is the simplest way to take a screenshot of a region, desktop, an entire webpage and also how to include the hyperlinks if you want to save the webpage as a SWF or PDF. We’re going to use SnagIt as our preferred tool for taking screenshots.