How to Interview Tech Writers

Jane R. in Texas asks for some tips on interviewing tech writers, especially when using assessment tests. Her company is about to hire their first full-time writer and they have not done this before. I’ve worked on both sides on the fence in the past, (i.e. interviewed and been interviewed) and picked up a few […]

Problems with Table of Contents in Word

James in North Carolina asks, “In Word, the Table of Contents is not displayed. Instead, I get an error message: { TOCO “2-4″H Z T “HEADING 1,1”}. How do I fix this? Is it a bug? “ I think the problem is to do with Field Codes. Here are three suggestions: 1. In Word, go […]

Controlling large docs in Microsoft Word

The main issues with creating long docs in Word tend to involve formatting, styles, graphics, tables, and bullets. Formatting — cutting/pasting material directly from one file into another is best avoided as this will bring unwanted styles in the target Word file. Instead convert it to raw text and then import it. Styles — create […]

WEBSITES: DESIGNED BY DOGS, MANAGED BY CATS

A key danger in website design is over-ambition. We need to design a website we can professionally manage. I travel a lot. And when you travel a lot you discover a lot of important things. You learn the answers to crucial questions such as: Why is a dog a man’s best friend? Because a dog […]

Why do backward Ps appear in Word?

If you open a Word document and see what looks like large Ps at the end of every sentence, then the Show/Hide marker has been turned on. Sometimes this gets turned on by accident or when you open a doc which as these turned on by default. The the Show/Hide marker is used for examining […]

Adobe Connect Enterprise Review

Here are some of the new features in Connect Enterprise: Enhanced support for integrated audio conferencing Acrobat Connect Professional now offers enhanced support for accounts with an audio conference bridge installed, to enable synchronized telephonic audio conferences as part of Acrobat Connect Professional meetings. For meetings with international attendees, Acrobat Connect Professional can show multiple […]

Podcasts about technical writing

Check out the excellent Harry Miller’s Technical Writing Blog Podcasts about documentation, technical writing, and technical editing. http://blogs.msdn.com/harrymiller/default.aspx

Common errors in technical writing

Intrepid offier notes from a session of the Mumbai chapter of the Society for Technical Communication. The first session was by Gurudutt Kamath, who is probably the most well-known figure in the tech writing community in India. “My interest in attending the session arose cause someone I know was also speaking there, and also because […]

Web-based training on FrameMaker

“My job involves writing and editing documents. I also coordinate with the graphic designer for layout and look and feel. Can you please let me know details about training for FrameMaker?” Apologies for the delay – I couldn’t find the link I wanted to send to you. Here it is: http://apex.vtc.com/framemaker-7.php Regards, Ivan PS – […]

Recommended Reading on Content Development

You might want to look at Ron Scheer’s approach based on two user-based principles: 1) Making information easy to find, and then 2) Easy to understand and use. Also, take a look at his newsletter. saywhatyoumean.com Heather Martin provides top-notch online copy, print and ezine articles, web search engine optimization content, corporate communications, and much […]