Difference between Usability and Information Architecture

Though the terms Usability and Information Architecture are often understood to be the same thing, this is not true. Usability This tends to study a person’s ability to do (i.e. use) something, such as reading text on a webpage. Usability is not restricted to the web and is used across many industry sectors. For example, […]

What do Information Architects do?

An Information Architect organizes a website so that users have a better online experience. In general, their main responsibilities are to: Assign tasks to team members. The Information Architect often doubles up as the Project Manager. Capture the site’s design goals. Communicate the business objectives, such as the site’s sales targets, audience, and language requirements. […]

Why Table of Contents Don’t Display in MS Word

In Word, the Table of Contents is not displayed. Instead, I get an error message: { TOCO “2-4″H Z T “HEADING 1,1”} Ivan – I think the problem is to do with Field Codes, so here’s a few suggestions. 1. In Word, go to Tools > Options > View tab and click off Field Codes […]

Age Discrimination in the IT Industry?

I receive about 20 CVs every month from writers looking to either supplement their income as freelancers or look for new opportunities in the tech writing field.   A common thread among many of these letters is from individuals who are finding it increasingly difficult to increase their earnings once they get over 40. Their […]