8 Web Writing Tips

Writing for the Web requires new a different approach to the writing process. Before you start writing web content, try to understand the basics of information architecture and how navigation systems work. On the web, write in small digestible chucks, which fit into the information hierarchy. To create your hierarchy, outline the website as you […]

What exactly do technical writers do?

Technical writers write technical documents that explain complex issues in simple, plain English. Technical writers – also know as Technical Authors or Information Designers – write material that supports software and hardware systems. They design, write and produce material that is delivered in print, soft-copy or as Online Help, such as that found in the […]

How to Interview Tech Writers

Jane R. in Texas asks for some tips on interviewing tech writers, especially when using assessment tests. Her company is about to hire their first full-time writer and they have not done this before. I’ve worked on both sides on the fence in the past, (i.e. interviewed and been interviewed) and picked up a few […]

Problems with Table of Contents in Word

James in North Carolina asks, “In Word, the Table of Contents is not displayed. Instead, I get an error message: { TOCO “2-4″H Z T “HEADING 1,1”}. How do I fix this? Is it a bug? “ I think the problem is to do with Field Codes. Here are three suggestions: 1. In Word, go […]

Controlling large docs in Microsoft Word

The main issues with creating long docs in Word tend to involve formatting, styles, graphics, tables, and bullets. Formatting — cutting/pasting material directly from one file into another is best avoided as this will bring unwanted styles in the target Word file. Instead convert it to raw text and then import it. Styles — create […]

WEBSITES: DESIGNED BY DOGS, MANAGED BY CATS

A key danger in website design is over-ambition. We need to design a website we can professionally manage. I travel a lot. And when you travel a lot you discover a lot of important things. You learn the answers to crucial questions such as: Why is a dog a man’s best friend? Because a dog […]

Why do backward Ps appear in Word?

If you open a Word document and see what looks like large Ps at the end of every sentence, then the Show/Hide marker has been turned on. Sometimes this gets turned on by accident or when you open a doc which as these turned on by default. The the Show/Hide marker is used for examining […]

Adobe Connect Enterprise Review

Here are some of the new features in Connect Enterprise: Enhanced support for integrated audio conferencing Acrobat Connect Professional now offers enhanced support for accounts with an audio conference bridge installed, to enable synchronized telephonic audio conferences as part of Acrobat Connect Professional meetings. For meetings with international attendees, Acrobat Connect Professional can show multiple […]

Podcasts about technical writing

Check out the excellent Harry Miller’s Technical Writing Blog Podcasts about documentation, technical writing, and technical editing. http://blogs.msdn.com/harrymiller/default.aspx

How to Be a Technical Writer in India

Punita Jasrotia offers advice for anyone considering tech writing as a career in India. Salary expectations range from: “A technical writer today can start with an average salary of about Rs 10,000-14,000 and earn up to Rs 35,000 in 2-3 years. An individual can start at the entry level as a technical communicator, to become a […]