[Checklist] Documents Reviews with Indian Technical Writing Team

Does your technical writing team have offices in Bangalore? Many US software companies are moving technical writing projects to India, Romania, Singapore and Poland. I often help these teams setup their tech writing dept and mentor junior writers who are finding their way. Document reviews are one area you need to focus on to ensure […]

How to Perform a ‘Post Mortem’ on Technical Documents

After every major release, do a post mortem of your technical documentation and look at how you can improve team morale, writing process, document reviews, and the documentation product. Post-mortems focus on two areas Quantitative data — such as, the difference between the project estimate and the hours worked. Qualitative data — such as, satisfaction, […]