Business Process Design 101

Want a quick introduction to process design? For me, one of the most rewarding aspects of Business Analysis is discovering how a business works and then mapping it out in MS Visio. Download Now for $9.99 – Buy Here! [Learn more about these templates here] Definition: What is a Business Process? We write the process narratives […]

37 Ways To Be a More Productive Writer

Working in China means more business writing and less technical writing, especially proposal development, web marketing case studies and white papers. As a few of the folks I hang out with on LinkedIn are also moving into business writing, I thought I’d add a few tips for business writing. While there is some overlap with technical writing, it does require a different mindset, for example, to understand the emotional drivers that persuade customers to accept or reject business proposals.

Kate Winslet’s 7 Secret Ways to Revise Technical Documents

What can Kate Winslet teach you about proof-reading technical documents? Watch the movie The Reader and it will make sense. If she was writing this blog, she’d probably say: “Don’t do it all at once! One of the biggest mistakes you can make when revising any technical document, is to do it all in one […]