How do you measure the value of technical documents?

One of our tech docs team was fired yesterday. Why? Technical documents provide no value. This is how Management sees it. Tech docs are nice to have but NOT essential. Tech docs are useful but LESS important than development, user interface and marketing. Are they right? It’s hard not to get defensive in these situations. […]

Are technical documents a waste of time?

“Don’t worry” she said. “No one reads this stuff anyway. Just get it done.” Sounds familiar? These were the words a former Project Manager once told me. I’d written 20,000 words for a banking system – and no-one would read it. What do you do when your own company has such a poor view of […]

How To Double Your Writing Speed in MS Word

What to know how to type faster and get those documents out the door quicker? How To Write Documents Faster & Save Your Fingers From Exhaustion Most people don’t know what the AutoCorrect feature in Word really does. Most people think it’s there to correct the odd typo and clean up your document AFTER you […]

Age Discrimination in the IT Industry?

I receive about 20 CVs every month from writers looking to either supplement their income as freelancers or look for new opportunities in the tech writing field.   A common thread among many of these letters is from individuals who are finding it increasingly difficult to increase their earnings once they get over 40. Their […]