MadCap Review

MadCap has released a product – MadCap Feedback – that is new to me and looks like it has a nice set of features especially if you want to close the loop between technical writers/technical communicators and end users. And who doesn’t want to do that!. Its Feedback Server has a Web 2.0 reporting tool that gives technical authors, information designers, and educational content developers insight into the end-user experience.

What Macaulay Culkin Can Teach You About Technical Writing

Larry says that last week another technical writer asserted that DITA has “jumped the shark.” “It’s not a new idea. I’ve heard other people say that DITA has already seen its best days, that it’s struggling to remain relevant in a world that’s passed it by. I was amused, I admit, because it was the first time I’d seen DITA compared to a TV show.”

What are Your Favorite 10 Technical Writing Tools?

I’ve used the same technical writing tools for the last 5 years. A few products have come across my desk but nothing that really blown me away. Here’s a run-down of what I use to write my technical documents. No order of preference. Which should I keep? Which should I replace?