Lessons Learned from Collaborative Writing Projects

We make mistakes every week on our Technical Writing projects. However, since we’ve started to capture things in our lessons learned meetings, the ‘repeat offenders’ have gone down. Running web-based Technical Writing projects is difficult as you don’t get to meet the team you’re managing, so sessions like this can make a real difference.

How I Set Priorities

Ross Kimbarovsky asks: “How do you decide what to do next? Should you write a blog post? Answer emails in your inbox? Make several sales calls? Spend time on Twitter? Or should you call a team meeting to discuss a customer problem? Ross adds that successful people are successful in part “because they are good […]

7 Ways for Technical Writers to Re-invent Themselves

You’ve just being fired. The Technical Writing dept is closed. What do you do? This is a fact of life for many people today. Indeed, there is now a real fear that US technical writers will continue to lose their jobs to offshore companies, e.g. India & Poland. And it’s true; it’s the shape of things to come, I’m afraid. But rather than moan about it, let’s look at what you can do to re-invent yourself and find new, lucrative opportunities.

Are technical documents a waste of time?

“Don’t worry” she said. “No one reads this stuff anyway. Just get it done.” Sounds familiar? These were the words a former Project Manager once told me. I’d written 20,000 words for a banking system – and no-one would read it. What do you do when your own company has such a poor view of […]