Operations Plan: The Definitive Guide

Want to write an Operations Guide? This tutorial explains how to write your first operations manual. It helps you get started, suggests how to format the document, create the table of contents and what else you need to include in a sample plan. Operations Guide: Definition What is an Operations Guide? Definition: An Operations Guide […]

Lessons Learned from Collaborative Writing Projects

We make mistakes every week on our Technical Writing projects. However, since we’ve started to capture things in our lessons learned meetings, the ‘repeat offenders’ have gone down. Running web-based Technical Writing projects is difficult as you don’t get to meet the team you’re managing, so sessions like this can make a real difference.

Using Google Plus to Write Technical Documents

Maeve asks on LinkedIn how we can use Google Wave to write technical documents. Well, the first consideration is that Google Wave is not designed as a tech authoring tool but for collaboration and ‘almost’ real-time information exchange. Saying that, it does offer many benefits if you need to plan/coordinate/review documents in a networked environment. Here are some ideas.