How to Improve Your Interview Skills

It’s not the questions you ask that matters, it’s the way you ask them. Technical writers, business analysts, and developers all ask questions. They want answers. And some are better than others. Some ask many times to get the definitive answers. Others think they have the answer but, on closer inspection, have overlooked some vital […]

How to Write a Target Audience Questionnaire

Creating a training plan? Before you do this, you need to step a step back and work out what your colleagues need to learn.