4 Ways to Turn Microsoft Word into an XML Editor

Want to use Microsoft Word as an XML Editor? XML (Extensible Markup Language) is made up of a number of user defined tags which are used to store and transport data. When it comes to writing XML most people would open their favourite XML editor or a text editor but have would not have considered using Microsoft Word.

Are Online Degrees in Technical Writing as Good as Real World Universities?

If you had a choice, would you hire someone with an Online Degree or someone who graduated from a real world ‘bricks and mortar’ University? I get emails most week asking if online degrees are worth the money, are they trustworthy, will people hire me, will I get ripped off… before we get into that, here are five universities that offer online degrees in technical writing. Are online degrees as good as real degrees?

Does your writing have an accent?

Maybe you don’t hear your accent, but others do. When you read their documents, does the accent come through?

Do CEOs Need to Write Well to Succeed?

Thom Haller asks on TCW if ‘to be an effective leader, you need to learn how to write well’.

10 Best Mistakes I Made in 2009

Fail to prepare, prepare to fail. If you don’t know your mistakes you’re going to repeat them. Here’s my best mistakes.

How do you measure the value of technical documents?

One of our tech docs team was fired yesterday. Why? Technical documents provide no value. This is how Management sees it. Tech docs are nice to have but NOT essential. Tech docs are useful but LESS important than development, user interface and marketing. Are they right? It’s hard not to get defensive in these situations. […]

Are technical documents a waste of time?

“Don’t worry” she said. “No one reads this stuff anyway. Just get it done.” Sounds familiar? These were the words a former Project Manager once told me. I’d written 20,000 words for a banking system – and no-one would read it. What do you do when your own company has such a poor view of […]

How to Write a Target Audience Questionnaire

Creating a training plan? Before you do this, you need to step a step back and work out what your colleagues need to learn.

How to change 100 screenshots with a single click

All the screenshots in your Word document are different sizes. What’s the quickest way to get them all the same size? Is there a shortcut? Yes!

How To Manage Negative Comments on your Blog

I need your advice. Someone has left a fairly negative comment on my blog. What should I do? Approve or Delete?