Are technical documents a waste of time?

“Don’t worry” she said. “No one reads this stuff anyway. Just get it done.” Sounds familiar? These were the words a former Project Manager once told me. I’d written 20,000 words for a banking system – and no-one would read it. What do you do when your own company has such a poor view of […]

Put Your Words on a Diet

Goethe once wrote to a friend, “If I had more time, I’d have sent you a shorter letter.” Here’s why.

Screenshot Tip: How to capture a Region, Desktop, or Webpage

Here is the simplest way to take a screenshot of a region, desktop, an entire webpage and also how to include the hyperlinks if you want to save the webpage as a SWF or PDF. We’re going to use SnagIt as our preferred tool for taking screenshots.

Turn Google Docs into a Distraction Free Writing Tool

Looking for a writing tool that automatically hides your desktop so you can concentrate on your writing? Anil Atluri on Digital Inspiration has this great tutorial on how to make Google Docs your perfect free writing tool. Turn Google Docs into a Writing Tool Follow these steps: 1: Create a new document in Google Docs […]

Difference between Screenshots and Screen Dumps

This is the first part in a series of lessons on how to create professional-looking screenshots. We’ll start with the basics and walk you through more advanced techniques, such as blending, merging and adding special effects to your screenshots. What are screenshots? Screenshot play an important part in how we read and understand technical documents. […]

Audience Analysis Tutorial

When discussing Audience Analysis, David McMurray points out that, “for most technical writers, this is the most important consideration in planning, writing, and reviewing a document. You “adapt” your writing to meet the needs, interests, and background of the readers who will be reading your writing.