Using Screencasting To Teach Kids Tech Comms Skills

This is one of Techsmith’s lesser known tools and is ideal for screen-casting, especially in school and other educational scenarios. And they’ve just made it better.

Camtasia Studio: Making Videos More Sticky

One way to make your video content more sticky, that is get more readers and keep them on your site, is to use captions. Why use captions? Because, they keep the reader focused, reinforce your key points and give the viewer a second way to digest your material. While watching your video, they can read along.

How To Get More Traffic To Your Technical Writing Blog

To quote Van Halen, ‘everybody wants some.’ And what you want is traffic to your blog, right? Why write a blog if no-one visits? I have 17 technical writers’ blogs in my Google Reader & RSS feeds. Most are fine but… if they used some of the following tactics, they’d get more traffic, comments, money […]

[How To] Find a Technical Writing Niche

Tom Peters says, “the value of services will continue to fall” and that the only way to survive is to differentiate yourself from the competition. Is this true? How do you as a technical writer make yourself stand out from the crowd? If you don’t, what impact could this have on your career? How to […]

10 Reasons to Ditch Snagit

Image by Ivan Walsh What do you want to see in Microsoft Office 2010? Arpan Shan, who has access to the beta versions at Microsoft, shares his favorite 10 Office 2010 features. Some of these you may already know, but he highlights some nice ideas that seem to be coming through. In Word 2010, for […]

What’s the right Style Guide for a new Tech Pubs Dept?

Amanda asks, “I’m setting up a Tech Pubs Dept for a Financial Services company. What is the best style guide to encourage the staff to use?” First off, the main benefit of adopting a style guide is that it puts guidelines in place to ensure consistency across all documents that go out the door. Sounds […]

8 Web Writing Tips

Writing for the Web requires new a different approach to the writing process. Before you start writing web content, try to understand the basics of information architecture and how navigation systems work. On the web, write in small digestible chucks, which fit into the information hierarchy. To create your hierarchy, outline the website as you […]

What exactly do technical writers do?

Technical writers write technical documents that explain complex issues in simple, plain English. Technical writers – also know as Technical Authors or Information Designers – write material that supports software and hardware systems. They design, write and produce material that is delivered in print, soft-copy or as Online Help, such as that found in the […]

How to Interview Tech Writers

Jane R. in Texas asks for some tips on interviewing tech writers, especially when using assessment tests. Her company is about to hire their first full-time writer and they have not done this before. I’ve worked on both sides on the fence in the past, (i.e. interviewed and been interviewed) and picked up a few […]

Problems with Table of Contents in Word

James in North Carolina asks, “In Word, the Table of Contents is not displayed. Instead, I get an error message: { TOCO “2-4″H Z T “HEADING 1,1”}. How do I fix this? Is it a bug? “ I think the problem is to do with Field Codes. Here are three suggestions: 1. In Word, go […]