How to write documents for SaaS web applications

SaaS and web-based applications are becoming more popular as they replace desktop or network installations. How you document them is mostly the same as documenting traditional but there are some difference. Let’s take a look. Registration – explain how to set up the account, register an account, common setup issues, and troubleshooting, for example, if […]

5 Alternative Careers for Technical Writers

Many IT professionals, technical writers included, have seen their salaries frozen or reduced over the past 18 months. Contractors are suffering the same fate as short-term projects dry up. However, several of my colleagues have managed to move out of technical writing and into other, better paid lines of work. Here’s a roundup. How to […]