Context Sensitive Help: 13 Ways to Test and Improve

After writing the Content Sensitive Help, create a test plan to check that the Help works correctly. Before you start testing the Content Sensitive Help: Clear the cache. Open Excel to log errors. Don’t test your own work. How to Test Content Sensitive Help Use this checklist to test the Content Sensitive Help: F1 — […]

How to write documents for SaaS web applications

SaaS and web-based applications are becoming more popular as they replace desktop or network installations. How you document them is mostly the same as documenting traditional but there are some difference. Let’s take a look. Registration – explain how to set up the account, register an account, common setup issues, and troubleshooting, for example, if […]