How to Write a Target Audience Questionnaire

Creating a training plan? Before you do this, you need to step a step back and work out what your colleagues need to learn.

How to Batch Process Screenshots

All the screenshots in your Word document are different sizes. What’s the quickest way to get them all the same size? Is there a shortcut? Yes! You’ve taking your screenshots and placed them in Word. But something’s wrong! They’re all different sizes. Your document looks terrible! How can you resize all the images in 1 […]

How To Manage Negative Comments on your Blog

I need your advice. Someone has left a fairly negative comment on my blog. What should I do? Approve or Delete?

How To Double Your Writing Speed in MS Word

What to know how to type faster and get those documents out the door quicker? How To Write Documents Faster & Save Your Fingers From Exhaustion Most people don’t know what the AutoCorrect feature in Word really does. Most people think it’s there to correct the odd typo and clean up your document AFTER you […]

How To Improve Your Screenshots

Here’s a quick trick when taking screenshots of the entire desktop. Hide the taskbar automatically so you don’t have to waste time editing it in Snagit.

How to Study Technical Writing Online

The University of Limerick, Ireland offers an excellent online course for those who want to study technical writing at home. This university has a pretty amazing campus, specializes in the Arts and provides a conveyor belt of freshly-minted technical writers to Microsoft, Google and IBM in Ireland. It’s one of the few universities in Europe […]

How Tai Chi Can Make You a Better Technical Writer

Does technical writing give you a headache? I spend 10 hours a day working on user guides, online help and other such delights. One of the hazards of working these long hours is migraine, back pain and literally a pain in the neck. So, what’s this got to do with Tai Chi? Why I tried […]

Is a Degree In Technical Writing Worth The Effort?

Do you have a degree in technical writing or technical communications? Was it worth the money? If you had a second chance, would you have chosen this or opted for another career path? One of my younger cousins has started her degree in university in Limerick, Ireland. Not the place most of us think of […]

How To Develop a Capacity Plan

Developing a Capacity Plan is vital if you want to understand how much capacity will be required to support your IT systems and, by extension, the infrastructure that supports it. Think about it. If you plan to install a new large-scale solution, for example, IBM WebSphere or SAP, you also need to consider the impact […]

3 Ways to Turn Outsourcing to Your Advantage

Image Chris Pirillo Outsourcing is not going to go away. Our recent Technical Writers survey showed that US companies are now outsourcing technical documentation projects big-time to India, Poland and Portugal. This is not going to change. It’s just a business decision. Feeling bad/sad/mad about it won’t change it. But what you can do is […]