This week we created a new set of Quality Assurance Plan Templates. I sat templates as we developed more than just the MS Word template, but sample materials, and also seven pretty slick Excel spreadsheets. If you’re involved in tech writing or software testing, I think these templates will be of real value to your Quality […]
NEW – Quality Assurance Plan Templates (MS Word + Excel)
October 29, 2016 By TechWriter
Filed Under: Microsoft Excel, Software Testing, Technical Writing, Templates Tagged With: form, Microsoft Excel, MS Word, Quality assurance, Template
How to Write a Target Audience Questionnaire
November 19, 2009 By Ivan Walsh
Creating a training plan? Before you do this, you need to step a step back and work out what your colleagues need to learn.
Filed Under: How To, Microsoft Excel, Software Development, Technical Writing, Technical Writing Tips, Templates, Word 2007 Tagged With: Adobe FrameMaker, Audience Analysis, Career, contract, form, MadCap Flare, Marketing Plan, Online Help, Questionnaire, Robohelp, Single Sourcing, STC, Structured Authoring, Target Audience, Technical Communications, Technical documentation, Technical Writing, Training Plan
How to Get Your Email Answered
October 6, 2009 By Ivan Walsh
Let’s say you’re getting 600 emails a day on average. 50% were people asking me his time, 25% were “really nice people,” 20% were business opportunities, and 5% were friends. A quick bit of math: if he answered 1 email a minute, 600 emails would take me 10 hours to answer. The thing is, we’re […]
Filed Under: How To, Microsoft Excel, Technical Writing Books Tagged With: Chris Brogan, email, Facebook, google, google docs, Google Spreadsheets, Productivity, social media, Social network, Time-wasting