What is a Standing Operating Procedure?

The terms standard operating procedure and standing operating procedure, both abbreviated as SOP, are used in a variety of different contexts, from everyday use, to industry and the military. Military Use of SOP In military terminology it is used to describe a procedure or set of procedures to perform a given operation or evolution or […]

Why Content Management Fails

Solutions for disorganized, out-of-date content So many of the companies I’ve spoken to lately have complained about the content on their Web sites. They say it’s woefully out of date, growing out of control, and generally a complete mess. Almost unanimously, these companies have chosen to solve the problem by handing it to their IT […]

Automate Printing and PDF output of MS Office Files

BatchOutput for Microsoft Office applications automatically output multiple Microsoft Word, Excel and PowerPoint documents to the selected printer. With virtual PDF printers, such as Adobe PDF or CUPS-PDF, you can automate creation of PDF files. You can also e-mail or fax multiple documents using such virtual printer as PageSender http://www.zevrix.com/batchoutputoffice.html

Framemaker Online Training Course

The good people over at Austin Community College (David A. McMurrey, Jana Owens, Jacqueline J. Pulido and Thomas A. Moore) offer more excellent tech writing material. This part of their site offers a detailed introduction to Adobe FrameMaker. This tutorial discusses the following topics: Downloading and Saving the Source Document Marking Simple Index Entries Generating […]

Short v Long Blog Posts

Jakob Nielsen explains the different benefits that Short versus Long articles bring to your site, especially if you are running an online business. In his newsletter, he asks “should your website have concise or in-depth content?” His conclusion is that: a) If you want many readers, offer short content. This is ideal for advertising-driven sites […]

MS Word File Conversion Issues

Fix conversion issues with Word 2007 by downloading this patch from Microsoft Office site: http://www.microsoft.com/downloads/ This 2007 Microsoft Office system update fixes conversion issues that occur with Microsoft Word documents.

MS Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats

You can download the free MS Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats over here: This lets you open, edit, and save documents, workbooks, and presentations in the file formats new to Microsoft Office Word, Excel, and PowerPoint 2007. Microsoft add that, “By installing the Compatibility Pack in addition to Microsoft […]

Apple Publications Style Guide – free download

You can also get the Apple Publications Style Guide online for free. It’s on their developers site at: http://developer.apple.com

IBM Style Guide – free download

You can now download the IBM Style Guide which covers all areas of the business: hardware, software, mainframe, workstation, and more. “These guidelines are developed and maintained by a committee of technical editors from each IBM Division around the world who ensure that the guidelines address a global audience that uses a wide range of […]

Shortcut to go to the END of a MS Word document

If you want to go directly to the end of a Word document when you open it, Press Ctrl+End when you open the document. If you want to create a little macro that does this automatixcally, add the following lines of code in the Autoopen macro: Sub AutoOpen() Selection.EndKey Unit:=wdStoryEnd Sub Tip: sent to us […]