How To Manage Negative Comments on your Blog

I need your advice. Someone has left a fairly negative comment on my blog. What should I do? Approve or Delete?

How Outsourcing Can Help Your Technical Writing Career

Image by Ivan Walsh via Flickr Most technical writers see outsourcing as a real threat. But, if you look at it from another angle, it’s one huge business opportunity.

How To Improve Your Screenshots

Here’s a quick trick when taking screenshots of the entire desktop. Hide the taskbar automatically so you don’t have to waste time editing it in Snagit.

How Technical Writers can use XML

Manish on the Adobe Tech Comms site uploaded this video on how to get more information on the XML power in the Technical Communication Suite. He presented this video at the summer XML conference and talked about topic based documentation using TCS2 in XML way.

What are Your Favorite 10 Technical Writing Tools?

I’ve used the same technical writing tools for the last 5 years. A few products have come across my desk but nothing that really blown me away. Here’s a run-down of what I use to write my technical documents. No order of preference. Which should I keep? Which should I replace?

Using Adobe AIR for Online Help

Want to develop Online Help based on Adobe AIR. Here are some resources to help you learn more:

FrameMaker 9: How to Optimize Performance

My latest project involves using FrameMaker 9 on Windows Vista. This is my first time using Vista and, let’s say, I’m finding my feet. I’ve had some performance issues with FrameMaker 9 using Vista — and for the first time — FrameMaker crashed on me!
With that said I found this tutorial ( on the Adobe site that gives some tips on how to optimize the performance of FrameMaker 9 on Windows Vista.

Moving From FrameMaker To RoboHelp

I have a love/hate relationship with Adobe FrameMaker. Finding a sensible way to move content between Adobe FrameMaker and Robohelp is something I’ve explored for clients. So, this post from the Adobe Tech Comms team was a nice intro to some points I had overlooked. From Adobe by Mayank Agrawal: The integration of FrameMaker and […]

How to convert MS Word documents into Adobe FrameMaker

This article explains how to convert large files between Microsoft Word and Adobe FrameMaker.In this tutorial, the source file is the file being converted (Word) and target file is the file that it will be converted into (in this case, a FrameMaker file).

Why use Master Templates in Adobe FrameMaker?

Master templates let you control the format and positioning of every component in your FrameMaker documents.
In plain English this means that if you setup a footer as Arial, size 10, and then apply it to the main document, all footers will appear in this font and this size. Sounds good!