How to Interview Technical Writers Even If You’re Not One

Yes, I’m that terrible person who interviews technical writers and asks those awkward questions. Here are some of the things I’m looking for when I interview people. First, companies expect that graduates will have the same (more or less) writing skills – that’s a given. So, what they’re looking for are other qualities.

Why did you choose to be a Technical Writer?

Why did you become a technical writer? Some move into technical writing by accident (me!) while for others it was part of their career path.  I spoke to some technical writers about this recently. Here’s what I learned.

Does your writing have an accent?

Maybe you don’t hear your accent, but others do. When you read their documents, does the accent come through?

Do CEOs Need to Write Well to Succeed?

Thom Haller asks on TCW if ‘to be an effective leader, you need to learn how to write well’.

10 Best Mistakes I Made in 2009

Fail to prepare, prepare to fail. If you don’t know your mistakes you’re going to repeat them. Here’s my best mistakes.

How do you measure the value of technical documents?

One of our tech docs team was fired yesterday. Why? Technical documents provide no value. This is how Management sees it. Tech docs are nice to have but NOT essential. Tech docs are useful but LESS important than development, user interface and marketing. Are they right? It’s hard not to get defensive in these situations. […]

Are technical documents a waste of time?

“Don’t worry” she said. “No one reads this stuff anyway. Just get it done.” Sounds familiar? These were the words a former Project Manager once told me. I’d written 20,000 words for a banking system – and no-one would read it. What do you do when your own company has such a poor view of […]

How to Write a Target Audience Questionnaire

Creating a training plan? Before you do this, you need to step a step back and work out what your colleagues need to learn.

How To Manage Negative Comments on your Blog

I need your advice. Someone has left a fairly negative comment on my blog. What should I do? Approve or Delete?

How To Double Your Writing Speed in MS Word

What to know how to type faster and get those documents out the door quicker? How To Write Documents Faster & Save Your Fingers From Exhaustion Most people don’t know what the AutoCorrect feature in Word really does. Most people think it’s there to correct the odd typo and clean up your document AFTER you […]