How to Interview Technical Writers Even If You’re Not One

Yes, I’m that terrible person who interviews technical writers and asks those awkward questions. Here are some of the things I’m looking for when I interview people. First, companies expect that graduates will have the same (more or less) writing skills – that’s a given. So, what they’re looking for are other qualities.

Why did you choose to be a Technical Writer?

Why did you become a technical writer? Some move into technical writing by accident (me!) while for others it was part of their career path.  I spoke to some technical writers about this recently. Here’s what I learned.

Can you get a Technical Writer job without a Degree?

I got this email during the week. There are quite a few things to address here but the bottom line is, as is mentioned below, is it worth the time and money to take college technical writing courses? “I’ve been reading articles about Technical Writing and I’m thinking about a change in career. I’ve worked […]

How to Be a Technical Writer in India

Punita Jasrotia offers advice for anyone considering tech writing as a career in India. Salary expectations range from: “A technical writer today can start with an average salary of about Rs 10,000-14,000 and earn up to Rs 35,000 in 2-3 years. An individual can start at the entry level as a technical communicator, to become a […]

How to Break into Technical Writing

Allan Hoffman on Monster.com offers some excellent advice for anyone considering a move into Technical Writing. “To some people, any job with the word “writer” in the title looks like it must be a blast — the next best thing to working on episodes of “Desperate Housewives.” If spotting the job title technical writer in […]

Difference between Usability and Information Architecture

Though the terms Usability and Information Architecture are often understood to be the same thing, this is not true. Usability This tends to study a person’s ability to do (i.e. use) something, such as reading text on a webpage. Usability is not restricted to the web and is used across many industry sectors. For example, […]

What do Information Architects do?

An Information Architect organizes a website so that users have a better online experience. In general, their main responsibilities are to: Assign tasks to team members. The Information Architect often doubles up as the Project Manager. Capture the site’s design goals. Communicate the business objectives, such as the site’s sales targets, audience, and language requirements. […]

Why Table of Contents Don’t Display in MS Word

In Word, the Table of Contents is not displayed. Instead, I get an error message: { TOCO “2-4″H Z T “HEADING 1,1”} Ivan – I think the problem is to do with Field Codes, so here’s a few suggestions. 1. In Word, go to Tools > Options > View tab and click off Field Codes […]

Age Discrimination in the IT Industry?

I receive about 20 CVs every month from writers looking to either supplement their income as freelancers or look for new opportunities in the tech writing field.   A common thread among many of these letters is from individuals who are finding it increasingly difficult to increase their earnings once they get over 40. Their […]