Even if your MS Word documents gets corrupted, you can still repair it in Word. Here’s how. If a Word document will not open and you need to get a copy of the text within the document, try the following steps. This will help you recover the text in the document, though you may need […]
How to ‘Chunk’ Content with MadCap Flare
November 20, 2010 By
Mike Hamilton on the MadCap blog wrote an excellent tutorial on how to chunk content. We’ve covered this subject before, especially when looking at information architecture and how to write for the web. What’s interesting about Mike’s article is how he uses conditional markers to do this in MadCap Flare.
9 Ways To Peer Review Technical Documents
November 11, 2010 By
I’ve always had mixed feelings about peer reviews. What they’re done right, we all learn but like Lesson Learned review can easily degenerate into bitching sessions if not managed correctly.
Lessons Learned from Collaborative Writing Projects
November 5, 2010 By
We make mistakes every week on our Technical Writing projects. However, since we’ve started to capture things in our lessons learned meetings, the ‘repeat offenders’ have gone down. Running web-based Technical Writing projects is difficult as you don’t get to meet the team you’re managing, so sessions like this can make a real difference.
How Apple’s Setup Guides Thinks Different
November 10, 2009 By
Seth Godin believes that everything reflects what you stand for—right down to your technical documents. Ever looked at Apple’s tech docs? How Apple’s Setup Guides Shows it Thinks Different Looking for inspiration? Well, this puppy has been looking for inspiration recently. I’m writing a series of Setup Guides and wanted to see how others approach […]
How To Develop a Capacity Plan
November 3, 2009 By
Developing a Capacity Plan is vital if you want to understand how much capacity will be required to support your IT systems and, by extension, the infrastructure that supports it. Think about it. If you plan to install a new large-scale solution, for example, IBM WebSphere or SAP, you also need to consider the impact […]
