One of our tech docs team was fired yesterday. Why? Technical documents provide no value. This is how Management sees it. Tech docs are nice to have but NOT essential. Tech docs are useful but LESS important than development, user interface and marketing. Are they right? It’s hard not to get defensive in these situations. […]
How do you measure the value of technical documents?
November 21, 2009 By Ivan Walsh
Filed Under: Career, Technical Writers, Technical Writing Tagged With: Adobe Framemaker, Career, contract, Design, Human-Computer Interaction, MadCap Flare, Marketing, Online Help, Productivity, Robohelp, Single Sourcing, STC, Structured Authoring, Technical Communications, Technical documentation, Technical Writing, user interface
What are Your Favorite 10 Technical Writing Tools?
November 4, 2009 By Ivan Walsh
I’ve used the same technical writing tools for the last 5 years. A few products have come across my desk but nothing that really blown me away. Here’s a run-down of what I use to write my technical documents. No order of preference. Which should I keep? Which should I replace?
Filed Under: Technical Writing Software Tagged With: Adobe FrameMaker, Adobe RoboHelp, Camtasia, diagramming, Dita, Doc-to-Help, DTP, Epic Editor, indesign, MadCap, MadCap Flare, Microsoft Word, notepad, Open Source, photoshop, process mapping, Robohelp, Smartdraw, Snagit, Structured Authoring, Technical Writing Tools, TurboDemo, user interface, Visio, whitesmoke, XML Spy
Robohelp or Doc-to-Help – which one is best?
November 2, 2009 By Ivan Walsh
I have a choice. Robohelp or Doc-to-Help? My client has given me permission to use whatever tool I want to do the next batch of tech docs — and they’ll buy the software. No cost to me. Which one should I choose?
Filed Under: Technical Writing Software Tagged With: Adobe RoboHelp, Business Services, Communications, Component 1, Doc-to-Help, Help Authoring Tool, MadCap Flare, Microsoft Word, Price, Product Comparision, Review, Robohelp, technical, Technical Communication Suite, Technical Writing, Techsmith, user interface