How to Interview Tech Writers

Jane R. in Texas asks for some tips on interviewing tech writers, especially when using assessment tests. Her company is about to hire their first full-time writer and they have not done this before. I’ve worked on both sides on the fence in the past, (i.e. interviewed and been interviewed) and picked up a few […]

Problems with Table of Contents in Word

James in North Carolina asks, “In Word, the Table of Contents is not displayed. Instead, I get an error message: { TOCO “2-4″H Z T “HEADING 1,1”}. How do I fix this? Is it a bug? “ I think the problem is to do with Field Codes. Here are three suggestions: 1. In Word, go […]

Controlling large docs in Microsoft Word

The main issues with creating long docs in Word tend to involve formatting, styles, graphics, tables, and bullets. Formatting — cutting/pasting material directly from one file into another is best avoided as this will bring unwanted styles in the target Word file. Instead convert it to raw text and then import it. Styles — create […]

WEBSITES: DESIGNED BY DOGS, MANAGED BY CATS

A key danger in website design is over-ambition. We need to design a website we can professionally manage. I travel a lot. And when you travel a lot you discover a lot of important things. You learn the answers to crucial questions such as: Why is a dog a man’s best friend? Because a dog […]

Why do backward Ps appear in Word?

If you open a Word document and see what looks like large Ps at the end of every sentence, then the Show/Hide marker has been turned on. Sometimes this gets turned on by accident or when you open a doc which as these turned on by default. The the Show/Hide marker is used for examining […]

Adobe Connect Enterprise Review

Here are some of the new features in Connect Enterprise: Enhanced support for integrated audio conferencing Acrobat Connect Professional now offers enhanced support for accounts with an audio conference bridge installed, to enable synchronized telephonic audio conferences as part of Acrobat Connect Professional meetings. For meetings with international attendees, Acrobat Connect Professional can show multiple […]